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PRIVACY POLICY

Updated 31/05/2022

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION

If you have any questions regarding our Privacy Policy, please contact admin@mad-mat.com

1.    Collected Information

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback and personal profile.

2.    How Information is Collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Non-personal and Personal Information is collected for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

3.    How User Information is Used

Our Company is hosted on Wix.com, which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. This is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

4.    Use of Cookies

For more information, please read our Cookie Policy

5.    User Communication

We may contact you to notify you to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary. This allows us to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or any other form of contact you may provide us with (including your phone number for calls or text messages).

6.    Withdrawal of Users Consent

Our website uses Wix.com to store data in a number of locations. Your personal information may be stored in data centres located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.

 

Wix.com is a global company that respects the laws of the jurisdictions it operates within. The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision). 

The General Data Protection Regulation aims to protect the fundamental right to privacy and the protection of the personal data of European Union (EU) citizens.

In addition, you are entitled to requests a copy of your data that is processed on this website.

If you no-longer want us to process your data or want to request a copy of your personal data you have provided us, then please contact us at admin@mad-mat.com

7.    Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

8.    Personal Information

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at admin@mad-mat.com

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